MyChart

Find a Doc

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: Communicate with your care team, review test results, medications, immunization history, and other health information.
This project was to design the web app and add the “Find a Doc” feature into MyChart.
MyChart App, Website FAD, MSOW sync

Goal

Implement find a doc feature resulting in less traffic to the call center during the pandemic.

  • Situation: The users (patients) wanted to easily find specialists and primary care physicians.
  • Task: I was tasked with designing the web and mobile experience.
  • Action: I conducted interviews patients and doctors, worked with project management on navigation layout and visualized all the different systems including MSOW to sitecore.
  • Result: I delivered a useful design for MyChart find a doc that connects to the desktop version in sitecore.

Research

Gherkin “As a patient”, Gather Data, Sketch out ideas, Conduct Interviews, Personas

Planning

UX Flow, Planning Pages, Taxonomy

Crawl existing and create an excel file for designing the visual site map.

Design

Wireframes, Design and Iteration

Successfully implemented existing branding into MyChart and the FAD App.
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